20 Successful Call Center Strategies to Implement Today
20 Successful Call Center Strategies to Implement Today
Sep 11, 2020
hitachi-solutions.com
Steps To Deescalate An Upset Caller
Steps To Deescalate An Upset Caller
Nov 17, 2022
answerfirst.com
When Is It Appropriate To Transfer An Upset Call?
2:50
When Is It Appropriate To Transfer An Upset Call?
1 month ago
YouTubeCall Center Pro Strategies
How Should Agents Handle An Angry Client's Complaint?
3:06
How Should Agents Handle An Angry Client's Complaint?
1 month ago
YouTubeInsurance Agent Success Guide
Call Center Script
3:30
Call Center Script
115.1K viewsJan 3, 2021
YouTubeCristine Asis
How to Handle Angry Customers: 13 Tips and Templates - CloudTalk
How to Handle Angry Customers: 13 Tips and Templates - CloudTalk
Aug 31, 2022
cloudtalk.io
Mock Call Sample Recording: PART 1
3:17
Mock Call Sample Recording: PART 1
131K viewsJul 17, 2020
YouTubeCristine Asis
1:47
Nightmare Customer Service Calls
14.8K viewsApr 4, 2015
YouTubeABC News
6:12
Dealing With Angry Customers
938.1K viewsJun 2, 2009
YouTubeMedia Partners Collection
2:33
Bad Customer Service Rep
345.3K viewsApr 24, 2014
YouTubeGreg West
2:09
A Better Answer How to Handle Customer Complaints
90K viewsJul 30, 2019
YouTubeA Better Answer
1:43
Call Center Sample Calls: Limousine Company
30.2K viewsApr 3, 2014
YouTubeSpecialty Answering Service
2:10
Dealing With Unhappy Customers
109.2K viewsFeb 6, 2017
YouTubeMindToolsVideos
5:46
Mishandled Call Docu - Part 1: Call Center in the Philippines
1.5M viewsMay 6, 2014
YouTubeMagellan BPO
5:12
MOCK CALL PRACTICE: Bank Customer Service | Interactive Ses…
272.5K viewsAug 29, 2018
YouTubeRea Ninja
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.3K viewsAug 20, 2019
YouTubeRea Ninja
17:02
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
199.7K viewsApr 6, 2021
YouTubeKwestyon
1:36
Call Center Sample Calls: Security System Monitoring
25.5K viewsApr 3, 2014
YouTubeSpecialty Answering Service
11:59
MOCK CALL PRACTICE: Billing Customer Service | Telco Accoun…
259.5K viewsAug 16, 2019
YouTubeRea Ninja
4:53
How Would You Deal With A Difficult Customer? (INTERVIEW QUESTIO…
219.4K viewsDec 16, 2020
YouTubeCareerVidz
3:01
CALL CENTER TRAINING: EXAMPLES OF EMPATHY STATE…
75.7K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
3:27
Customer Connections: Handling Angry Callers
38.2K viewsFeb 4, 2020
YouTubeExpress Employment International
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
3:28
6 BEST WAYS To Handle Angry Customers
124.7K viewsJul 8, 2021
YouTubeShep Hyken: Customer Service & CX Expert
2:07
Call Center Sample Calls: E-Commerce Store
68.3K viewsApr 3, 2014
YouTubeSpecialty Answering Service
5:10
Counseling Responses for Difficult Situations
23K viewsJun 27, 2018
YouTubeRuss Curtis, Ph.D., Professor of Counseling
2:47
CORPORATE VIDEO- Dealing with an Angry Customer Training
592.2K viewsFeb 10, 2016
YouTubeJMC The Director
10:58
CALL CENTER PRACTICE TEST WITH ANSWERS: Multiple Choice, …
105.6K viewsNov 8, 2019
YouTubeRea Ninja
13:53
How To Deal With Irate Customers (With Mock Call Sample)
134K viewsJul 13, 2018
YouTubeRea Ninja
See more videos
Static thumbnail place holder