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18:20
YouTube
Rea Ninja
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
Even though you have the best English-speaking skills, you won't survive the call center industry if you don't know basic call handling. In this video, I talk about the tips and techniques that I believe will help you as you start taking calls. Even though it's basically for customer service, you can still apply most of these tips to other ...
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