Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Recognition Highlights Exceptional Vendor Partnerships Driving Workforce Success SAN DIEGO, CALIFORNIA / ACCESS Newswire / ...

Continuing a trend of shifting education responsibilities away from the U.S. Department of Education (ED), the Trump administration recently announced a new workforce development partnership that ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

In today’s fast-paced and competitive business landscape, organizations are increasingly recognizing the importance of investing in their employees’ well-being. Employee assistance programs have long ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

U.S. Department of Defense (DoD) officials are exploring the possibility of creating a centralized program office to coordinate cyber workforce development efforts, according to Mark Gorak, principal ...

WASHINGTON — The Gulf Research Program (GRP) of the National Academies of Sciences, Engineering, and Medicine announced today an award of more than $2.7 million to support four projects designed to ...