Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

What to know SYRACUSE, N.Y. (WSYR-TV) — Maria Murray is a proud bookworm. When she was a kid, she would frequent the local ...

With the help of an AI platform, one man submitted more than 800 job applications in a month, resulting in 5 interviews and 1 ...

Mike Tirico arrives at Baltimore’s M&T Bank Stadium in late December only to find something that has been in short supply in ...

The family of the antisemitic Boulder attack suspect has been in ICE detention for 7 months. They insist they knew nothing, ...

A German NGO (VCA) supporting water and hygiene initiatives in Uganda sheds light on better ways for aid organisations to ...

Secretary of State Marco Rubio plans to warn Congress that President Donald Trump is ready to take new military action against Venezuela if the country’s ...

A CBS News segment about the notorious CECOT prison in El Salvador faced a mysterious struggle before finally airing—raising ...

Peer Support Specialists expand the non-clinical workforce to improve patient experience and outcomes and reduce clinical staff burnout.