Real-time interaction management (RTIM) is reshaping the way brands think of customer journey orchestration. RTIM makes a previously unheard of level of real-time personalization possible. With RTIM, ...

Pega Customer Decision Hub and Pega Customer Engagement Blueprint earned top scores in 'Current Offering' and 'Strategy' categories The report explains, "Pega’s Customer Decision Hub (CDH) is a ...

Interaction to Next Paint (INP) is a meaningful Core Web Vitals metric because it represents how quickly a web page responds to user input. It is so important that the HTTPArchive has a comparison of ...

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced the signing of a definitive agreement to acquire Thunderhead, the leader in ...

BURLINGTON, Mass. , Oct. 30, 2024 /PRNewswire/ -- Precisely, the global leader in data integrity, today announced it has been named a Leader in the first-ever Aspire Leaderboard for Interaction ...