People need to feel valued and understood, and that's especially true with customers. According to the U.S. Small Business Administration, people are more likely to have a positive impression of ...

Communication is an important aspect of daily life. Every single day, you communicate with someone. Although everyone uses communication, not everyone uses the same communication style. In fact, there ...

From Boomers to Gen Z, workplace slang signals acceptance. Smart leaders learn the language beneath the words to communicate ...

We all have our own communication style, and most of us have strength in more than one area. Knowing how your strengths–and challenges–stack up gives you insight and an awareness to guide you in ...

The differences between communication styles often cause more agony than they really need to. Understanding different communication styles and paying attention to which styles our teammates gravitate ...

You can have the best product in the room and still lose the deal in the first five minutes. Not because of pricing. Not ...

Mercury is the planet of thoughts, communication, travel and technology (and a teeny bit of chaos during the Mercury retrograde period). The sign that Mercury was in when you were born reveals a lot ...

The four widely accepted business communication styles are impromptu, memorized, manuscript and extemporaneous. Each style of business communication has certain distinguishing qualities that ...

Ever wonder why Mercury’s so popular? Believe it or not, the messenger planet's swift and savvy cosmic persona goes far beyond its notorious retrograde cycles! As the planet of communication, Mercury ...

Nearly 37% of professionals have questioned whether emoji usage was suitable for work, and this jumps to 41% for Gen Z. 4 email styles for future-proofing your messages as leaders in the remote era As ...