The big threat posed by this attack on Zendesk support systems is that the bogus message is seen as originating from the impersonated company's servers, giving it a leg up on penetrating automated ...
Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...
Zendesk today released expanded versions of its Support Suite and Sunshine CRM Platform with new ways for companies to connect with customers and have natural conversations across all touchpoints. The ...
People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...
SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...
Zight now integrates with Zendesk, allowing support teams to embed screen recordings, GIFs, and annotated screenshots directly into tickets for faster, clearer responses. The new Request Video feature ...
The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...
We’re excited to announce an update to the Extra Crunch Partner Perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk, and meet their startup ...