Lee McKnight, a professor in the School of Information Studies at Syracuse University, said that 5G networks increasingly run on hundreds of cloud services — along with cell towers and fiber wires — that operate in tandem, require constant updates and are subject to software hiccups that can ripple through the larger network.

Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without access to voice and data services for much of Wednesday.

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of what happened, and what you should do now.

A Verizon Wireless outage on Wednesday, Jan. 14, left millions of its U.S. customers — including many in Iowa — without service for much of the day.

The Verizon outage didn’t impact only Verizon users.

Verizon’s nationwide blackout this week was jarring not only because of its scale, but because it cut straight through the daily routines that depend on a working phone signal. After hours of dropped calls,

While Downdetector did receive a spike in user error reports for T-Mobile and AT&T, at this time, Verizon seems to be the only major mobile carrier suffering an outage. In a statement on X, T-Mobile said that its network was functioning normally at this time.

The App Store and Google Play offers options that allow customers to remain connected amid the reported Verizon service outages.

A nationwide network failure disrupted connectivity, triggered SOS alerts and raised concerns around emergency access.

Verizon is dealing with an outage on its network that's impacting people's ability to make calls. Text messages appear to be fine.