My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

It has been several years since instant messaging worked its way from teens' rooms to boardrooms. What started as an easy and hip way for youngsters to communicate with their peers has turned into an ...

These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

Many people were surprised to hear recently that ICQ -- the once-popular instant messaging (IM) client -- will shut down on June 26. I suspect more people were surprised to hear that ICQ (supposedly ...