Today’s most successful organizations understand a fundamental truth: The strength of their business depends not just on their products or services, but on how effectively their entire network of ...

In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

Training will increase the return on your investment and make your workers more productive. Last week I was speaking with an IT manager about his company's usage of unified communications and the ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies such as PGP Security, McAfee, Cisco and Check Point. He is also a CISSP and cloud ...

The most important part of any IT project is properly training the people who will be using it. In many ways the quality of the training and the number of help desk calls it drives is the most ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for such companies as PGP Security, McAfee, Cisco and Check Point. He is a recovering CISSP and ...

New and upgraded software and gear are only as good as the training behind it. Here are five pitfalls to avoid as you work to bring your training game up to par You just rolled out Microsoft Windows ...

Let’s face it I expound upon great tools that can be used for managing the network and desktop. I talk about how we can do things better, cheaper, and faster. None of these things matter in the least ...

Would you like to know how to optimize the accessibility features and tools in UB Learns? In this session, we will learn about the importance of accessible and inclusive course design, and how to ...