The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

The rise of generative AI — and ChatGPT in particular — has raised a lot of alarm bells in some industries worried that the technology could make many humans’ jobs obsolete. And those concerns are ...

HINES, Minn. — The earliest telephone systems connected people, eased some of the loneliness and isolation of homesteaders who lived far from other family members, provided alarms in times of ...

Before smartphones, most people kept in touch using landline telephones. And before direct dialing was common, some calls were handled by switchboard operators. During the 1950s, more than 220,000 ...

Led by 25-year-old Grace Banker, 32 telephone operators — affectionately called “Hello Girls” back in the United States — became the first female combatants in World War I. It’s all in author Claudia ...