Whether you use Sonos or not, there’s a good chance you’ve heard about the broken Sonos app and its endless redesign troubles. In response to user frustration about the new app’s shortcomings, Sonos ...

A failed app rollout has created turmoil in reliability and a worry for consumers and investors. The company has committed $20-30 million to address its app issues and restore reliability and customer ...

Sonos will update its S2 mobile app with its most extensive redesign to date on May 7. It will also replace its native apps for Windows and macOS with a new web app that lets Sonos users access their ...

Sonos has had a tough time since it launched a brand-new app in April that was met with instant and harsh criticism from customers. While the company has a plan to fix the new app, Sonos leadership is ...

If you’re a Sonos user, you may have noticed that the familiar black Sonos app icon has undergone a small change: It’s now called Sonos S1. That’s because Sonos has a new app and new system software ...

Sonos’ software has historically been one of its biggest differentiators …but Amazon is leading a wave of improved AI in music apps Sonos knows change is coming, but may not be able to adapt Sonos has ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

Posts from this topic will be added to your daily email digest and your homepage feed. The Ace headphones helped Sonos to a better-than-expected quarter, but the company’s botched app launch is about ...

When Sonos said in late January that some of its earliest speaker models were going to lose full software support starting this spring, the backlash in the Sonos community was swift. Sonos customers ...

Addressing blowback from Sonos’ wildly unpopular app redesign will cost the company $20 to $30 million “in the short term,” according to CEO Patrick Spence. During Sonos’ fiscal Q3 2024 earnings call ...

Facepalm: Sonos, which boasts a user base of approximately 15.3 million households, was once known for delivering reliable products. However, the company recently surprised many by rolling out a ...