Opinions expressed by Digital Journal contributors are their own. The internet has given a tremendous boost to the marketing business in many ways. With platforms such as social media sites and ...

Welcome back to Reputation Management! We are again revealing the underbelly of local automotive retailers—places like car dealers and service shops—with fictional service tales inspired by real ...

Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

What was once a simple signal for trust has become a place where potential customers feel like they have to keep a watchful ...