Every healthcare leader is thinking about burnout. Providers and administrators are overwhelmed by staffing shortages and other morale strains, which we know are compromising patient experience ...

CHICAGO (AP) - Surgeons who are rude to patients and others may pose a problem in the operating room, according to a study linking unprofessional doctor behavior with infections and other surgery ...

In any given year, approximately 3.5 million Americans experience homelessness, 39 percent of whom are children. Why we allow so many people to live in abject poverty and desperation is an indictment ...

Missed appointments remain one of the most persistent (and costly) challenges in patient engagement. Even as healthcare organizations use more appointment reminders, online scheduling and other ...

LOUISVILLE, Colo. (KDVR) — When Jonathan Delgado-Concepcion checked himself into Centennial Peaks Hospital on Oct. 18, he thought he might be there for a few days — a week at the most. Instead, the 28 ...

WellSpan Good Samaritan Hospital has been faulted by the Pennsylvania Department of Health for using pepper spray and handcuffs on a patient in need of mental health care. It’s second time in a month ...

March 9, 2011 (Orlando, Florida) — Editor's note: Patients who are addicted to drugs pose a special challenge when they present with pain at hospital emergency departments (EDs). Clinicians struggle ...

The Board of Supervisors today unanimously approved assigning a standing committee to research and find potential solutions to the "significant and detrimentally impactful" problem of delays at ...

The following is a guest post from Mark LaRow, CEO of patient matching company Verato. For more than two decades, HIPAA has protected a patient’s rights to his or her medical records. But a patient’s ...

Rural communities across the U.S. are facing an increasing healthcare crisis due to shortages in healthcare providers and facilities, especially as the nursing shortage continues throughout the ...

Contact center solutions for the health network need to have better outreach and call handling to ensure payment-related queries are answered. Patient problems should be resolved by having automated ...