Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Microsoft has recently announced the 'next generation' of AI product updates across its business applications portfolio, including the launch of the new 'Dynamics 365 Copilot', to provide interactive, ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

SEATTLE, Aug. 15, 2023 /PRNewswire/ -- Talking Rain Beverage Company, the leading beverage company and makers of Sparkling Ice, Sparkling Ice +Caffeine, Talking Rain AQA and more, today announced ...