As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

The privately-held, Utah-based KMXperts& software uses something called a natural language search which end users can access via the Web seven days a week, 24 hours a day to find solutions to their ...

The 2023 Legalweek Leaders in Tech Law Awards honor the best of the best from law firms, corporate legal departments and legal tech providers. The winners continue to not only bring innovative, ground ...

Google has hinted that it could create an extremely powerful corporate knowledge management or information management platform by integrating products such as its search appliances with its other ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

DUBLIN--(BUSINESS WIRE)--The "Knowledge Management for the Enterprise Report 2022-2023" report has been added to ResearchAndMarkets.com's offering. This report presents an in-depth analysis of the ...

KMWorld has more than 25 years of market coverage experience and is a premier resource for advice and direction on solutions and strategies in knowledge, content, and information management. In July, ...