AI has come a long way in its conversational skills. Those who have been using it since day one will remember the robotic replies that ChatGPT would muster up with a slight twinge of personality glued onto it. However, the technology has come a long way ...

For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual Assistant (AVA) to help residents navigate the tangled web of forms and procedures involved in probate, the judicial process of transferring property away from a deceased person.

Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, manage workflows, and deliver real-time support.

A Space Odyssey, Tencent's Yuanbao chatbot has been accused of losing its temper with a user Chinese social media and gaming giant Tencent Holdings apologised after its artificial intelligence chatbot Yuanbao was accused of "verbally insulting" a user,