Becoming a virtual assistant is one of the easiest ways to work from home. If you’re not sure what a virtual assistant does and how to become one, keep reading! We’re going to cover everything you ...

Virtual assistants can support business owners with customer service. One of their most common tasks is answering phone calls. The types of calls a virtual assistant takes will depend on the company.

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The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..