CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Chatible, a bot that randomly connects anonymous Facebook Messenger users, has surpassed 250,000 users since its debut three weeks ago, according to creator Zain Amro. “I created Chatible because I ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

American Express wants to make it easier for you to keep tabs on your account by bringing purchase notifications to a platform you probably already use: Facebook Messenger. The credit card brand is ...

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

Communities for Recycling is a national initiative with the purpose of helping individuals have an impact at the local level when taking on recycling as a global challenge. Its latest effort is a ...