Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

ATLANTA--(BUSINESS WIRE)--Aderant®, a leading global business management software provider for law firms, announced today that the prestigious, Michigan based firm Varnum LLP (“Varnum”) has purchased ...

Imagine a caller saying to an agent: “Do you work for the company or are you one of those outsourced customer service people?” Then the caller adds, “Because employees give the right answers but, the ...