'I'm a 999 call handler and we get same heartbreaking phone calls all day long'

A emergency call handler has opened up about the heartbreaking reality of their job – and it's made many people reflect on ...
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Police hail 'phenomenal' 999 call handling record

Emergency call handlers say they "love helping" those in need as they celebrate topping police performance tables. Sussex Police has topped league tables for 999 call response times for the past four ...

Ambulance call handler walking 35 miles for charity

Nico Attwood says he wants staff to know help is available after he lost colleagues to suicide.

'I'm a 999 call handler and there's 1 heartbreaking conversation we hate to have'

People have been left heartbroken after hearing about the calls 999 handlers receive on an almost daily basis - and it has ...

Emergency call handler shares 1 heartbreaking conversation they hate to receive

A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and think about how they use the essential lifeline ...