Education Matters: New partnership aims to solve dispatcher shortage

There is a shortage of emergency dispatchers in the Central Valley, and a unique partnership is working to address the need.
WISN 12 News on MSN

AI technology aids Milwaukee 911 dispatcher training

The city of Milwaukee's Emergency Communications Department is using AI-generated characters to enhance the training of 911 ...
KKCO 11 News on MSN

Learning to be the calm voice: Inside GJRCC’s dispatcher training

New emergency dispatchers with the Grand Junction Regional Communication Center (GJRCC) are in their second week of training, ...

Polk County 911 center prepares for winter weather in new facility

As the public and first responders prepare for winter weather, dispatchers who answer calls for help are getting ready as ...
Livingston Daily

Here's how 911 dispatchers in Livingston County get the support they need

Livingston County 911 Dispatchers are prioritizing mental health support for their employees due to the high-stress nature of the job. The dispatch center has implemented various resources, including ...
wbng

Cortland County dispatchers participate in “Firefighter Boot Camp”

CORTLAND, N.Y. (WBNG) -- Behind every first responder is a 911 dispatcher fielding an emergency call. In Cortland County, six dispatchers participated in a “firefighter boot camp” to learn about the ...