Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

A year ago, a rogue A.I. tried to break up my marriage. Did the backlash help make chatbots too boring? By Kevin Roose Reporting from San Francisco A year ago, on Valentine’s Day, I said good night to ...

Content note: This story contains harmful language about sexual assault and suicide, sent by chatbots in response to simulated messages of mental health distress. If you or someone you care about may ...

A growing number of teens are turning to AI chatbots for advice and emotional support. Character.AI, an AI startup, is among tech companies grappling with legal and ethical issues after parents ...

New report details how harmful AI chatbots are created and shared, despite supposed guardrails. Credit: Tero Vesalainen / iStock / Getty Images Plus via Getty Images Character chatbots are a prolific ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

Early last year, 15-year-old Aaron was going through a dark time at school. He’d fallen out with his friends, leaving him feeling isolated and alone. At the time, it seemed like the end of the world. ...

Karan Sharma is a digital commerce expert and the co-founder at Kinex Media Inc, a creative digital agency in Toronto. Just imagine what would have happened if a time traveler had handed a lighter to ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

When OpenAI released ChatGPT in 2022, it may not have realized it was setting a company spokesperson loose on the internet. ChatGPT’s billions of conversations reflected directly on the company, and ...