Kyle Elliott, a career coach for tech employees, told Business Insider clients can vent to the wrong people when they're ...

New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

And two other tricky workplace dilemmas.

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

A difficult colleague may be a warning signal, not the problem. Learn how you can read persistent friction as data about ...

I've got a difficult person in my professional life. No, it's not you. But, for a long time, I was stressed out every time I had to work with this person. I'd feel nervous before our conversations and ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Everyone faces hard things, but not everyone handles them the same way. People who cope well tend to do a few things ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping these troublesome individuals. You can encounter them in virtually any ...