Can a CRM solution developed by two small businesses compete against million-dollar suites from major players like Siebel Systems? Could be, if The Mercadien Group and Pronto Solutions hit the small ...

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Looking for a white-label CRM solution? Explore our list and find out which platform offers the best features and customization options. White label CRM tools are a type of customer relations ...

Providers of CRM software and services for small and midsize businesses are adding features to their offerings in anticipation of Microsoft Corp.s arrival on the customer relationship management scene ...

Who Is Salesforce CRM For? Salesforce is a powerhouse platform ideal for companies that want to see better results from their sales and marketing efforts. You can run multichannel campaigns through ...

Despite the marketing prominence of large software vendors and the surprising proclamation from one industry analyst that it had been two years since anyone had posed a build-or-buy question to them, ...

Workbooks is betting that plain-English AI agents can help mid-market teams overcome CRM friction faster than ...