About two-thirds of consumers consider return policies when choosing retailers and say that return policies “at least ...
Retail Insight Network on MSN
The hidden cost of product returns in e-commerce
Generous return policies may boost conversions, but behind the scenes they quietly erode margins, strain operations, and ...
The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning-when holiday returns flood warehouses, margins shrink, and balance sheets take a ...
A focus on transparency and automation, with live support for stressful situations, can help craft a great returns experience ...
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