Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...

PALO ALTO, Calif. and DENVER, Dec. 13, 2021 /PRNewswire/ -- Zenarate (https://www.zenarate.com/), the world's leading conversation simulation solution, and Genpact ...

When you hear the term ‘research and development,’ it most likely invokes images of test labs, research papers and patents as well as feelings of innovation and analysis. R&D does play a critical part ...

Brian Tuite is Co-founder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. For decades, customer contact leaders have looked for ways ...

For engineering and system integration firm Trident Automation, creating and keeping customer trust is as important as understanding the technology being implemented. To that end, the team does ...