Some customer requests make no sense. This woman was working at a store that keeps certain high-value items locked away. One day, a customer walked in demanding a refund for boxes that weren’t even ...

Sometimes I wonder what lives inside my Comcast cable box. Just occasionally, it will behave erratically, twitching nervously at the sight of "Top Chef." A story that has emerged from Aurora, Ill., ...

A delivery driver with a Penske box truck reported that he’d dropped off items at a customer’s house at 12:22 p.m. Nov. 10, and now the resident was refusing to let him leave, boxing him in with her ...

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

Cogeco Cable Inc. will be the first Canadian cable operator to integrate Netflix Inc. into its customers' set-top boxes when it launches its new TiVo service next week. Montreal-based Cogeco said ...

Stephanie Heasman, director of customer success, Feefo examines the growth of the subscription model and how Lifebox Food uses reviews to gain insight into its personalised products. The following ...

The boxes, filled with goodies, are worth $270, with Ellen selling them for $55 a pop. However, the day time talk show host as already been inundated with complaints about the boxes from customers.