The intersection of patient satisfaction and quality of care is central to healthcare today, and a provider’s level of cultural competence can significantly impact his/her performance in both areas.

What is cultural competency, and how does it fit in with healthcare? A recent survey among physicians in the United States shows that cultural competency is a key issue both for healthcare ...

Building inclusive leadership strategies requires a commitment to unlearning, understanding, relearning and innovation. As leaders working toward a more equitable and just world, it is helpful to look ...

You have heard about the concept on the news and have no doubt seen it in print, prefaced with a hashtag: #CulturalHumility. But what exactly does it mean? Principles of cultural competence are ...