Conduent has confirmed losing sensitive customer data in a January 2025 cyberattack, with as many as 10 million people possibly affected. The company, which helps organizations automate and manage ...

Speaking on Fierce Healthcare’s Podnosis podcast, Huckaby said the company is focused on helping clients “do more with less” by integrating AI across customer-facing and back-office functions. She ...

The federal government’s customer experience agenda is all about making it easier for citizens to interact with and obtain services from agencies, including benefits they are eligible to receive.

What is the state of transportation in New York? Like most major urban centers, aging infrastructure, safety concerns, and disparities in access are at the center of public discourse around traffic ...

Conduent breach exposed data of over 10 million people, including sensitive health and identity info Attack lasted nearly three months; SafePay ransomware group claimed responsibility Systems were ...