Three decades ago, email messages replaced typed memos as a primary means of organizational communication. That evolution required a shift in people’s behavior, but not a transformation, as it was ...

WILMINGTON, Del.--(BUSINESS WIRE)--With the rise of remote and hybrid work, more employees are now using instant messaging apps to communicate with colleagues, vendors, partners and suppliers, ...

Corporate communications are evolving at record speed. Just as email replaced typewritten memos decades ago, collaborative chat platforms such as Slack and Teams are rapidly replacing email today.

The changes are coming for G Suite users later this year The changes are coming for G Suite users later this year True to Google’s penchant for just announcing things right after they’ve leaked, the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Using “all employees” as your audience is rarely intentional—it’s usually a shortcut when ...

Chat platforms like Slack have been game-changers when it comes to what business users want and expect out of their work communications. Today, a company that’s aiming to move the goalpost again with ...

Discord has hit 25 million registered users for its popular voice-communications app for games. The company is also announcing its GameBridge software development kit (SDK) so that gamemakers can ...

Which video conferencing platform is right for your business? We've gathered details about 10 leading services. Microsoft's contention is its own customers and partners want an easy way to add these ...

Chat apps come with some unique challenges for businesses, especially when it comes to testing the CX to deliver an enjoyable and intuitive end-user experience. 2020 was a year that saw plenty of new ...