One of the biggest pain points of taking a cruise vacation for many people is disembarkation day. I’m not talking about the act of getting off the ship – most people don’t want their cruises to end, ...

Carnival Cruise Line has built state-of-the-art ships with its Excel class, but its boarding process remains in the dark ages. The cruise line's system is also confusing and its set-up in Miami uses a ...

Many cruise passengers are eager for cruise lines to streamline the cruise check-in and boarding process to make getting onto the ship a breeze, but not everyone is ready to fully embrace modern ...

I recently disembarked from a week-long Carnival cruise from Portugal to the UK, which was filled with surprises. The embarkation process took three hours, and some friends received a full refund due ...