WorkSpan, the leading AI-powered partner ecosystem management platform, today announced its partnership with Work4Flow to deliver WorkSpan.AI on the ServiceNow Store. The new application brings ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

Senior living operators gain faster move-ins, fewer errors, and shared visibility across teams LOUISVILLE, KY, UNITED ...

There are plenty of benefits to be gained by integrating systems with CRM, as we discussed in our last post, “The Benefits of CRM Integration.” So, what are some of the more beneficial CRM ...

Even though the law firm business model is built around forging strong relationships and lasting connections, there is probably no other industry with more disconnected data systems than legal. Too ...

Salesforce, Inc. (NYSE:CRM) is one of the 12 stocks that will make you rich in 10 years. On June 23, the company announced an enhanced collaboration with PayPal (NASDAQ:PYPL) through the Salesforce ...