The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

BMC has introduced the new AI-driven IT Operations (AIOps) and AI-driven Service Management (AISM) capabilities for the BMC Helix portfolio that will enable IT service and operations teams to predict ...

BMC, a provider of software solutions for the Autonomous Digital Enterprise (ADE), is introducing new operations management features and capabilities to its BMC Helix solution. The updates are ...

BMC Helix achieves the highest scores possible in 17 criteria, including vision, roadmap, innovation, agentic AI development and orchestration, partner ecosystem, analytics/dashboards, and many more.

A year ago long-established technology company BMC announced it would split in two. Here, Raúl Álvarez sheds light on how BMC Helix has navigated its entry into the fast-moving ITSM market. The split ...